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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 28/12/2009 @ 05:54
We are currently experiencing issues at one of our London Datacentres, City Lifeline. Engineers are now investigating. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 28/12/2009 @ 06:22
We are currently experiencing a power failure at one of our London Datacentres.
Comment
updated on: 28/12/2009 @ 06:41
Further investigation has identified that the problem is caused by a failed network gateway router rather than a power issues. Our networks team are currently investigating this further.
Comment
updated on: 28/12/2009 @ 12:15
A replacement for the failed part is being shipped and will be fitted on arrival.
Comment
updated on: 28/12/2009 @ 14:57
The faulty card has been replaced and the device is now working. Go to current priority problems | Go to archived priority problems |
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