Plusnet Service

BT have made us aware that the line checker and availability checker services are currently down. This is affecting all line checks and will be affecting faults for Home Phone, Broadband and also Sign-ups as they all require the availability checker to function.

We will be regularly checking for updates from BT and do apologise for any inconvenience this may cause.

If you were logged in to the portal, you could associate your username with this problem.

BT Wholesale are still looking into this and are working hard to resolve it. We will receive another update shortly.

BT have confirmed that this issue has now been fixed and the services are fully restored.