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Summary: You can look at the progress of a priority problem in more detail here.
Problem: [54725] pih relays cant connect to any mail servers Status: Closed
Problem description Added on: 08/01/2009 @ 09:26

The outbound email servers at one of our data centres are currently unable to communicate with the outside world. This has the potential for outbound email to be delayed.

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Comment updated on: 08/01/2009 @ 09:31

Problem has been assigned to a network engineer for further investigation.

Comment updated on: 08/01/2009 @ 09:51

Problem identified with the routing on these servers. Problem has been evident for some time but only became customer affecting following the decommissioning of some legacy kit early this morning.

Comment updated on: 08/01/2009 @ 09:52

Routing fixed and email is now dequeuing.

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