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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 02/11/2008 @ 12:10
We have seen a number of anomalies with CBC usage and RADIUS reporting. This can lead to our RADIUS sessions not showing some connections or CBC usage not being recorded correctly against customer accounts. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 06/11/2008 @ 11:15
This is currently being investigated by our engineers.
Comment
updated on: 06/11/2008 @ 12:27
Still investigating.
Comment
updated on: 06/11/2008 @ 15:23
We are still investigating this issue and will provide further updates shortly.
Comment
updated on: 06/11/2008 @ 17:24
We have now rolled a fix for this problem and no longer believe it to be affecting customers. Go to current priority problems | Go to archived priority problems |
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