Metronet - Priority Problems

Problem: [53745] BT Wholesale Outage

Status: Closed

Problem description Added on: 20/10/2008 @ 15:31

BT Wholesale have reported that they are experiencing problems at their Ilford node.
This could be causing connection problems for a number of customers.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 20/10/2008 @ 16:04

We are continuing to monitor for updates from BT Wholesale and will update this problem as they are received.

Comment updated on: 20/10/2008 @ 16:13

This may be affecting customers on the following dialling codes:-

01206 01223 01227 01233 01234
01245 01255 01268 01277 01279
01284 01293 01303 01304 01322
01323 01328 01342 01359 01362
01363 01372 01375 01376 01379
01394 01424 01438 01440 01449

Comment updated on: 20/10/2008 @ 21:45

We've now received notification from BT that service has been restored by a card re-seat.

We'd like to apologise to customers for any inconvenience caused.

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