|
|
|
 |
|
Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 22/09/2008 @ 12:57
We are aware of a problem when trying to raise a fault to BT Wholesale via the eCo database as there is an error. BT Wholesale are aware of this and it is affecting multiple Service Providers. This will provide some issues with trying to track newly created faults and may increase resolution time. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 22/09/2008 @ 12:58
This is currently being investigated by BT Systems Support under Reference HD245950.
Comment
updated on: 22/09/2008 @ 19:26
We have now received confirmation from BT Wholesale that this is now fixed. Go to current priority problems | Go to archived priority problems |
|
|