Metronet No nonsense Broadband. Straight up.  
Home Broadband Help & Support Member Centre  
Summary: You can look at the progress of a priority problem in more detail here.
Problem: [53114] Fault diagnostic problems. Status: Closed
Problem description Added on: 28/08/2008 @ 09:28

We have received a report report from BT that the RADIUS diagnostic checker is currently experiencing problems. This won't cause any customer issues except for potentially slowing down the investigation of authentication faults.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 28/08/2008 @ 10:38

We are awaiting confirmation from BT that this has been resolved.

Comment updated on: 28/08/2008 @ 14:07

We have received 2 updates from BT on this matter, they are working to resolve the problem and will provide further information within 2 hours. Once we recieve this we will update the problem again.

Comment updated on: 29/08/2008 @ 09:06

BT notified us at 6.50pm last night that these issues were resolved.

Go to current priority problems | Go to archived priority problems

tel/fax
Tel: 0845 140 0083
or 0345 140 0200

Fax: 0870 703 8549

Press: press@metronet.co.uk
address
Metronet
Endeavour,
Sheffield Digital Campus,
1a Concourse Way,
Sheffield,
S1 2BJ