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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 11/06/2008 @ 14:24
The code for logging Direct Debit upgrade details is failing, stopping the product upgrade process from completing properly for all vISPs. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 11/06/2008 @ 14:31
Problem has been passed to a developer for further investigation.
Comment
updated on: 11/06/2008 @ 16:58
Calls into the database layer from application code were using an invalid database connection, and thus failing. A fix has been engineered and is being pushed through QA now.
Comment
updated on: 11/06/2008 @ 20:02
This problem has now been fixed, passing to problem signoff. Go to current priority problems | Go to archived priority problems |
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