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Summary: You can look at the progress of a priority problem in more detail here.
Problem description
Added on: 26/10/2007 @ 20:34
Our monitioring is showing that a number of customers have been disconnected from the gateways THN-AG1 and THN-AG3. If you were logged in to the portal, you could associate your username with this problem.
Comment
updated on: 26/10/2007 @ 20:35
The problem has been passed to our network engineers to investigate.
Comment
updated on: 26/10/2007 @ 20:56
This was caused by BT replacing a faulty piece of hardware that has been causing problems.
Comment
updated on: 26/10/2007 @ 21:11
BT have confirmed that the card is now working correctly and the pipes are re-balancing as users reconnect. Go to current priority problems | Go to archived priority problems |
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