| Problem: [47074] Some Refunds of subscription payments are not being processed. |
Status: Closed |
Problem description
Added on: 10/10/2007 @ 09:19
We have identified that refunds of subscription payments taken via Mastercard and Visa cards are being rejected by our bank. This has been raised with our payment services provider as a priority issue.
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Comment
updated on: 11/10/2007 @ 12:02
This issue is still present and is being actively pursued with our payment service provider.
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