Plusnet Service

During sign-up when a Switch/Maestro card is entered we make the 'Issue Number' a mandatory field. This causes problems as some switch & maestro cards do not have an issue number and if we now send one to BuyNet when one is not required the payment will fail.

We need to;

1. Remove the mandatory requirement in sign-up & any other areas such as payment updating on the portal, upgrades, downgrades, BB Phone purchasing and WLR purchasing etc.

2. Add some test explaining that if the card has no issue number to leave the box blank.

Thanks.

If you were logged in to the portal, you could associate your username with this problem.

We have identified the places where issue numbers are entered and putting in updates to ensure that they are validated correctly and are set correctly for the systems to pick up.

fixes rolled for beta testing

code review has passed

beta testing has passed, now on gamma for gamma testing

gamma testing passed, change control raised and awaiting approval

change control approved, rolled live and live testing commencing

Live testing passed, issue put to signoff