Metronet No nonsense Broadband. Straight up.  
Home Broadband Help & Support Member Centre  
Summary: You can look at the progress of a priority problem in more detail here.
Problem: [46719] [Sign-off]Unable to log into Metronet portal Status: Closed
Problem description Added on: 27/09/2007 @ 09:00

We are currently aware of a problem where customers are unable to log into the Metronet portal.

We are passing this to our developers to investigate.

If you were logged in to the portal, you could associate your username with this problem.

Comment updated on: 27/09/2007 @ 10:19

If you are affected by this problem please contact our Customer Support Center.

Comment updated on: 27/09/2007 @ 12:28

The issue has been identified and fix is ready to roll to our testing servers.

Comment updated on: 27/09/2007 @ 14:57

The fix fhas been rolled to our live servers. Access to your Metronet account should be restored in the next 2 hours.

Comment updated on: 27/09/2007 @ 16:46

Problem fixed.

Go to current priority problems | Go to archived priority problems

tel/fax
Tel: 0845 140 0083
or 0345 140 0200

Fax: 0870 703 8549

Press: press@metronet.co.uk
address
Metronet
Endeavour,
Sheffield Digital Campus,
1a Concourse Way,
Sheffield,
S1 2BJ